Regarding submission of life certificate – CPAO
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
PHONES : 26174596,26174456,26174438
CPAO/IT&Tech/Life Certificate/2 Vol-V/2018-19/147
Subject:– Submission of ‘Life Certificate’.
It has been observed that the Authorized Banks are not adhering to extant rule regarding submission of life certificate issued vide OM No. CPAO/Tech/Life Certificate/ 2014-15/31-72 dated-30.01.2015 and subsequent OM No. CPAO/Tech/Life Certificate/ 2 Vol-V/2017-18/178 dated-08.01.2018 (Copies Enclosed). At present following three options are available with pensioner/family pensioner to authenticate his/her life:
I. By presenting himself/herself to the authorised bank officer to record the life certificate.
II. According to Para 15.2 of the “Scheme for Payment of pension to Central Civil Pensioner” which states that “In case a pensioner is unable to obtain a life certificate from an authorised Bank officer on account of serious illness/ incapacitation etc., an intimation to this effect supported by a medical certificate from a registered medical practitioner about his inability to appear in person may be sent to officer-in-charge of the paying branch so that the latter may nominate an officer to visit the pensioner at his/her residence/hospital for the purpose of recording the life certificate”. Further, vide Correction Slip No. 14 of “Scheme for payment of pension to Central Government Civil Pensioners by Authorized Banks” (Copy Enclosed), a pensioner who produces a life certificate in the prescribed form in Annexure-VII signed by any person specified in the said Correction Slip, is exempted from personal appearance.
III. Moreover, as a part of Prime Minister’s Mission “Digital India” and with the development of software application by Deptt. of Information Technology circulated as per Correction Slip No. 22 to the “Scheme for payment of pension to Central Government Civil Pensioners by Authorized Banks” (Copy Enclosed] the pensioner can prove their existence though Aadhaar based authentication of Life Certificate.
In spite of above provisions some banks are insisting on appearing physically in the banks causing inconvenience to the pensioners. All Heads of CPPCs/Government Business Departments are advised to ensure that all the above options are honoured by the respective branches of Authorized Banks.
(Md. Shahid Kamal Ansari)
(Asstt. Controller of Accounts)