GOVERNMENT OF INDIA
MINISTRY OF DEFENCE
QUESTION NO 1450
ANSWERED ON 01.01.2018
1450 Shri Rajeev Chandrasekhar
Will the Minister of DEFENCE be pleased to state :-
(a) whether empanelled hospitals in the ex-servicemen Contributory Health Scheme (ECHS) are withdrawing from the scheme;
(b) if so, the details thereof and the reasons therefor;
(c) whether Government has received complaints from ex-servicemen regarding non-admission of patients by hospitals demanding advance payments; and
(d) if so, the details thereof and the action taken by Government against such hospitals?
MINISTER OF STATE IN THE MINISTRY OF DEFENCE
DR. SUBHASH BHAMRE
(a) & (b): Yes, Sir. 169 Hospitals have not signed / renewed Memorandum of Agreement for more than a period of one year due to following reasons:-
(i) Low CGHS rates.
(ii) No reply to queries raised by ECHS on medical bills which resulted in rejection of bills.
In addition to above, Medanta Hospital, Gurugram & Max Hospital, Delhi have withdrawn ECHS facilities w.e.f. 1st November 2017 & 1st December 2017 respectively. However, Max Hospital, Delhi resumed ECHS facilities later till 31st December 2017.
(c) & (d): Yes, Sir. Such complaints are resolved / sorted out by the intervention of ECHS officials. One case of such complaint is as under:
Complaint ID : 17128-892 (E).
Complainant : Raja Santosh, S/o Lt Col T. Raman (Retd), R/o Trichi (Tamil Nadu).
Date : 27th November 2017.
Against Hospital : Global Health City Hospital, Chennai.
Regional Centre : Chennai
Polyclinic : Chennai.
Source: Rajya Sabha