PENSION FUND REGULATORY AND DEVELOPMENT AUTHORITY
B-14/A,Chhatrapati Shivaji Bhawan
Qutab Institutional Area.
Katwaria Sarai, New Delhi-110016
Subject: New/Up-gradation of functionalities by Central Recordkeeing Agencies NSDL (CRAs) – for April – June quarter ended 30-06-2017
A. Governance Infrastructure Limited:
in case of All Citizens of India & Corporate
NPS Mobile App – Aadhaar Seeding
The Subscriber can now link his/her Aadhaar to NPS account using Mobile App. The Subscriber will log into the App with his/her User ID password and select the option of “Add/Update Aadhaar Number’. The option will be available to the Subscriber to provide his/her Aadhaar. Once Aadhaar is entered, the details of Subscriber registered under NPS will get authenticated with details available in UlDAl database. Post authentication, an OTP will be sent to the Subscriber’s mobile number registered with
NPS Mobile App
In Mobile App, the Subscriber has an option to submit the contributions without logging into App. Now, as a security measure, Captcha is implemented for contribution and Subscriber would be mandatorily required to capture the same while making payment.
NPS Mobile App
Subscriber can now reset his/her password using Mobile App through OTP. The Subscriber is required to enter his/her PRAN, Date of Birth and set his/her new password and generate OTP. On entering the correct OTP received on his/her mobile (registered with CRA), the password becomes active. This option is in addition to the option of resetting password using- secret question.
Reactivation of PRANs
Facility to reactivate PRANs (which were earlier deactivated) is provided at the level of DTOs and DTAs. This request is raised by various States during_State Government Conference.
Scheme Preference Change
Subscribers of All Citizens of India & Corporate sector and Government Sector (for Tier II account) were earlier allowed to exercise scheme preference change (PFM & Investment option) once in a year. Now, the Subscribers will have facility to change PFM once and Investment Option (active or auto choice) as well as Asset Allocation Ratio twice in a Financial Year.
Subscriber Contribution File (SCF) – Response
Under NPS, the Nodal Offices upload the
NPS Mobile App – Tier II Withdrawal
Subscriber can now initiate Tier II account
Interoperability between CRAs
Karvy Computershare Pvt. Ltd. is acting as a second CRA under NPS. Subscribers have option to open account with either of the CRAs. The existing Subscriber can also select CRA of his/her choice. To facilitate migration of Subscriber across CRAs (KCRA to NCRA and NCRA to KCRA), the CRA Interoperability functionality has been developed. The Subscriber will be required to approach target CRA to initiate the shifting request, the target CRA will facilitate the shifting request under NPS. Inter CRA shifting request will be allowed once in a financial year.
Online PRAN Generation Module (OPGM)
In case of Online PRAN Generation Module (OPGM) under State Governments, the Drawing Disbursing Offices (DDOs) are allowed to capture the registration detail of the underlying Subscribers. To handle the registration volumes in case of mass recruitments in State Governments, a facility is provided to the associated DTOs / DTAs to carry out the verification activity_for_OPGM.
The Retirement Adviser (RA) is appointed by PFRDA to engage in the activity of providing advice on NPS thereby to extend the reach of NPS. The RA can be an individual, registered partnership firm, body corporate, or any registered Trust or society. The online platform has been developed and released in the CRA system to facilitate registration of an individual/entity as RA. Following updation has been completed for RAs:
FATCA/CRS Certification – Information
NPS Trust had initiated due diligence process under the alternative procedure of FATCA and sought Self-Certification from the Subscriber (for Accounts opened on or after July 1, 2014). The Subscriber was informed vide Email /SMS to submit the physical Self-Certification Form to CRA. The FATCA/CRS declaration link was made available on CRA Transaction Corporate website and eNPS website for information & guidelines related to FATCA.
I-PlN/T-PIN mailers – enhancement
Earlier, the I-Pin/T-Pin mailers provided to the Nodal Offices for accessing CRA/NPSCAN system included User IDs & password printed on the PIN mailer Now, for security reasons, the User IDs are not printed on PIN mailers. The User IDs are communicated separately to the respective Nodal Offices.
eNPS – Alert for Government employees
eNPS is a facility provided to the Subscribers to register under NPS online under Private & Corporate Sector. Now. for clarity of Subscribers, an instruction “Government employees who are mandatorily covered under NPS shall approach their Nodal Offices for PRAN generation” has been added on ‘Home screen and ‘Online Subscriber Registration” screen under eNPS website.
Addition of New PFM
Birla Sun Life Pension Management Limited registered in the CRA system under NPS. Now, in addition to the existing seven PFMs. The Subscribers will have option of new PFM – Birla
New Payment Gateway-BillDesk
In eNPS, alongwith SBI ePay, BillDesk has been integrated as the second Payment Gateway Service Provider. This will help the Subscriber to make payment through any service provider as per his/her choice by selecting the available payment options. Addition of Billdesk as new payment gateway has ensured participation of new banks which were not part of SBI ePayment
New Payment Gateway-BillDesk – for Corporate Contribution
BillDesk as “Payment Gateway Service Provider” enabled for contribution upload by Corporates alongwith SBIePay.
NPS Mobile App- Hindi version
The bilingual version of Mobile App has been developed for convenience of NPS Subscriber. The Subscriber will have option to choose the desired language option (either English or Hindi) on accessing the Mobile App.
Retirement Adviser -Screen Changes
Changes in Retirement Adviser (RA) confirmation screen and label changes where PFRDA user authorises the registration of RA.
FATCA/CRS Certification – by (Online)
In-order to facilitate quick FATCA compliance, facility to submit online FATCA Self-Certification has been provided to the Subscriber in their CRA login (www.cra-nsdl.com). The information regarding the said functionality is also made available in CRA websites. Subscriber is required to log-in to his/her NPS account (www.cra-nsdl.com) and sub menu ‘FATCA Self-Certification’ under Main Menu ‘Transaction’. The Subscriber is required to fill-up the requisite detialed and submit the sme through duly authorization by generating OTP on his/her registered mobile number.
FATCA/CRS Certification- Digitization of Physical Form
Digitization of FATCA Self-Certification details received in the CRA system for the physical
Deactivation of Scheme A in Tier II
As per the revised investment guidelines issued by the PFRDA, Asset Class A shall not be available to NPS subscribers under Tier II account. Accordingly, necessary changes were made in the CRA system as well eNPS for deactivation of Scheme A for Tier II.
Grievance Redressal Policy
Grievance Redressal Policy (GRP) of CRA is framed as laid down in the PFRDA (Redressal of Subscriber Grievance) Regulations, 2015. The GRP is available on CRA corporate website under ‘Subscribers Corner’ section. Now as advised by PFRDA, a link of GRP is made available on Subscriber login page in the CRA system and_NPS Lite system.
APY Co- Contribution Upload
Upload of APY Co-Contribution (alongwith UTR Details) by APY Banks to identify the co-
The facility to download and/or print Transaction Statement is given to APY & NPS Lite Subscriber. The Subscriber can access their Transaction Statement through CRA NPS Lite website (www.npslite-nsdl.com). The Subscriber has an option to search their Transaction Statement with/without PRAN details. The Subscriber are then required to provide minimum details like PRAN and Bank Account Number or Subscriber Name, Bank Account Number and Date or birth registered in the CRA system.
NPS Mobile App – enhancement
“Remember PRAN” in the APP is enabled. Now, Subscribers need not enter 12 digit PRAN
FATCA/CRS Certification – by Nodal Offices (Online)
Nodal Office is required to log-in www.cra- nsdl.com and access sub menu “FATCA Self-
DMS Upload – POPs
Facility to upload scan image of Subscriber Registration Form through DMS upload in the
DSC Name Verification
DSC Name verification – Requirement as per the Auditor’s Report. Email sent to DSC entities to
Exit – ASP related enhancement
1. Insertion of additional fields (UTR No, Bank Details, Marital Status and Authorization date) in .xml file to ASP post transfer of funds.
Exit- Changes based on PFRDA Exit Regulations, 2015
1. For Govt. Sector Subscribers, default frequency of Annuity is made “Monthly” only.
Exit – User enhancement
1. In order to avoid return of funds by trustee bank due to incorrect bank account number, the User will be asked to enter bank account number two times.
Exit – User enhancement
1. In case of Withdrawal due to Superannuation and Premature Exit, at the time of initiation of online Withdrawal request at bank details page, “Transaction Type” will be shown as ‘Electronic’ to the User by default.
Grievance – enhancement
At present, Subscriber under NPS Lite have enhancement facility to raise grievances in Central Grievance Management System (CGMS) which is resolved by NLOOs. Now, in addition to NLOOs, NLAOs can provide resolution to the grievances.
Inbox notification for requests pending for authorization is enabled to Nodal Office entities in their login. The User can access the link provided against the pending notification to view/resolve the requests.
MIS report on persistency /non persistency of APY contribution enabled for NLOOs.
MIS upload-non mandatory for Subscriber Registration
As advised by PFRDA, to stop rejection of subscriber registration application for the reason ‘MIS not uploaded by the POP’, necessary validation related to upload of MIS for subscriber registration has been removed in the CRA system. Accordingly, PRAN applications are now being processed even if MIS is not uploaded by the POPs for the corresponding receipt numbers.
NPS Mobile App – NPS Lite/APY
Similar to NPS Regular, Mobile App is introduced for NPS Lite/APY Subscribers. In 1st phase, following features are released for NPS Lite/APY Subscribers.
Subscriber Registration – enhancement
The Soundex process is carried out in the CRA system at the time of Subscriber Registration to identify the duplicate Subscribers being registered under NPS. Now, in addition to Subscriber Registration, Soundex process is also carried out for Subscriber modification requests executed in the CRA system.
Subscriber Registration – enhancement
Now, the PRAN is displayed in the Error HTML shown to the Usesrs, in case of Subscriber Registration File getting rejected due to duplicate value of PPAN, PAN, Aadhar, Passport and Acknowledgement Number.
Grievance – enhancement
Subscribers under NPS Lite have facility to raise grievances in Central Grievance Management System (CGMS0 against CRA/ Nodal Office / NPS Trust. Now, Trust will have facility to forward/assign these greivances to CRA/Nodal Office.
Enps – Service Tax replaced with GST
Replacement of existing Service Tax to GST;
Merger – State Bank of India
Merger of various Associated Banks with State Bank of India – related system changes, updations and modifications
B. Karvy Computershare Pvt. Ltd:
A receipt number generation module has been developed for POP who does not have back office. POP/POP-SP can generate receipt number for various requests using CRA system and further no MlS will be required to upload once again in CRA system. Receipt can be generated for following type of request by POP/POP-SPs:
Mobile App for NPS Subscribers who are registered with Karvy CRA. Subscriber can download the NPS Mobile App from Google Play store by searching the name “NPS by Karvy-CRA”. The Subscriber can access latest account details and make transaction by logging in through User lD (PRAN) and password (I-PIN). The following features are provided through the Mobile App:
The e-Sign facility has been implemented for Subscriber registering (Tier I or Tier I & Tier II) through eNPS using Aadhaar authentication and the same is now available for Subscribers. Subscriber already register through Aadhaar based can also do the e-Sign to dispense the physical form.
Option to download the List of POP-SPs has been provided to POP3. Now POPs can download the underlying POP-SPs registered in CRA system.
Following facility has been developed:
1. NPS Trust can seek feedback from the associated entity/nodal office to close the grievance. Nodal office should also have the option to seek feedback from DDO/POP-SP on the grievance.
Facility to send the SMS/Email once PRAN Kit is dispatched to the Subscriber. Subscriber will get to know that the_PRAN Kit has been dispatched by CRA.
Interoperability between both the CRAs has been implemented. Subsequently, the interoperability feature has been released based on sufficient testing for interoperability as shifting of Subscriber from NCRA to KCRA. In this scenario, individual Subscribers or corporate (along with underlying Subscriber) can shift from NCRA to KCRA.
Earlier, the FATCA declaration while registration through eNPS was implemented based on guideline from PFRDA/NPS Trust. Subsequently, the NPS trust had issued the revised guideline for FATCA declaration. Accordingly, the revised FATCA declaration is implemented in eNPS.
As per guideline issued by NPS Trust, Scheme A from Tier II has been discontinued. Accordingly, the changes made in the system where scheme A will not be allowed,
For bulk acceptance of application form, a provision has been developed to issue the Temporary Receipt No/ Provisional Receipt No to the Nodal offices based on the mode of registration Opted by Nodal offices. Using this feature,
Missed Call Service
KCRA has implemented the “Missed Call Service” for Karvy CRA subscribers.
Earlier, Subscriber can do online contribution through Mobile App using login credential. Now the online contribution facility has been made available outside the login. In this case, Subscribers details will be authenticated through OTP and contribution will be allowed.
Currently, Mobile App for Karvy CRA Subscribers is available for Android users. Now the same has been made available for iOS users. The following features are provided through the Mobile App:
Interoperability between both the CRAs has been implemented. The changes related to shifting of Corporate Subscriber from one CRA to another CRA has been made available.
A platform for PoPs (similar to eNPS) to generate PRANs in seamless, online and in paperless form
FATCA submission to CRA and data capturing facility to CRA user as well as Nodal offices
List of POP-SPs registered in CRA system has been made available to POPs as downloadable. Now POP can download the list of underlying POP-SP registered in CRA system.
Provision for consolidated email alert to POP for pending KYC verification request has been created. If any request is pending for KYC verification, at the end of day, a consolidated list for KYC verification request will be emailed to POP.
Earlier, only specific rejection reason made available to Bank POP for KYC rejection. Now in addition to the specific reason, Other option has been added as rejection reason. If Bank POP selects the Other then the remarks for the same needs to be provided mandatorily.
Positioning and label of the “Generate/Reset Password” has been changed to make it more user friendly.
Earlier, only calendar was available to select the date of birth. Now, User can enter the date of birth and the same will be validated with the format as well as calendar.
Following are the message w.r.t. Service Tax has been changed to display the GST instead of Service tax:
Limited Access View
Limited Access Limited access View (Without Iogin) – A link has been made available on CRA system wherein Subscriber/Nodal Office can check the status of various request without login into CRA system.
Change in receipt generation module to incorporate the GST based on POP requirements:
Trail Commission (GST)
Following changes has been done for Trail commission (POP service charge) due to GST rollout:
Chief General Manager